Privacy Policy

Last updated: December 17, 2024

This Privacy Policy outlines how BAYU (“Website”, “we”, “us” or “our”) collects, uses and discloses your personal information when you access and use our Services, or purchase products from www.bayuworld.com (“Website”), or otherwise communicate with us in connection with the Website (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, Website visitor, or other individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to our collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our business practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last Updated” date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you in the past 12 months from a variety of sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, to provide or improve or enhance the Services, to comply with any applicable legal obligations, to enforce any applicable Terms of Service, and to protect or safeguard the operation of the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide directly to us through our Services may include:

Contact information, including your name, address, phone number, and email.

Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information, including your username, password, security questions, and other information used for account security purposes.

Customer Support Information, including information you choose to include in your communications with us, such as when you send a message through the Services.

Certain features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.
Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, to ship your order, and to provide you with the products or services you requested in order to perform our contract with you.
When you visit our website, open or click an email from us, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies (e.g., pixels, web beacons, software development kits, third-party libraries, and cookies).

Any information we receive from third parties will be treated in accordance with this Privacy Policy. Please also see the following section: "Third-Party Websites and Links"

How We Use Your Personal Information
Provide products and services. We will use your personal information to provide you with services in order to perform our contract with you, including processing your payments, shipping your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipments, facilitating any return and exchange processes, and performing other features and functions related to your account. We may also enhance your shopping experience by having Shopify match your account with other Shopify services you may choose to use. In this case, Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and showing you advertisements for products or services. This may include using your personal information to better tailor our services and advertising on our website and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate or take action on potentially fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
Communicating with you and improving the Services. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest so that we can respond to your needs in a timely manner, provide you with efficient services, and maintain our business relationship with you.
Cookies

Like many websites, we use cookies on our website. For specific information about our use of cookies to support stores through Shopify, please see https://www.shopify.com/legal/cookies. We use cookies to support and improve our Sites and Services (including remembering your actions and preferences), to run analytics and to better understand how users interact with the Services (which is in our legitimate interest in managing, improving and optimizing the Services). We may also allow third parties and service providers to use cookies on our Sites to better tailor our services, products and advertising on our Sites and other sites.

Most browsers automatically accept cookies by default, but you can choose to set your browser to delete or reject cookies through your browser controls. Keep in mind that deleting or blocking cookies may adversely affect your user experience and may cause certain Services (including certain features and general functionality) to not function properly or become unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties (for example, our advertising partners).

Please note that while your browser may allow you to transmit “Do Not Track” signals, like many websites, our Sites are not designed to respond to such signals. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, lawful purposes, and other reasons consistent with this Privacy Policy. These circumstances may include:

Disclosure to vendors or other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, shipping, and transportation).

Disclosure to business and marketing partners in order to provide you with services and advertising. Our business and marketing partners will use your information in accordance with their own privacy statements.
When you direct, request, or otherwise consent to us disclosing specific information to a third party, such as to ship a product to you, or through your use of a social media widget or login integration, and with your consent.
Disclosure to our affiliates or otherwise within our corporate group where disclosure is in our legitimate interest in operating our business successfully.
Disclosure in connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including in response to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or safeguard the operation of the Services, our rights, and the rights of our users or others.

For the purposes described above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”, we have disclosed the following categories of user personal information and sensitive personal information in the past 12 months:

Category Category of Recipients

Identifiers, such as basic contact information and certain order and account information
Categories of personal information listed in the California Customer Records Statute, such as basic contact information and certain order and account information
Business information, such as order information, shopping information, and customer support information
Internet or other similar network activity, such as usage data
Geolocation data, such as location determined by IP address or other technical means

Vendors and third parties who provide services on our behalf (e.g., Internet service providers, payment processors, delivery partners, customer support partners, and data analytics providers)
Business and marketing partners
Affiliates

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring your characteristics.

Third-Party Websites and Links

Our website may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not owned or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on such websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restriction on their use by us or third parties. Our provision of such links does not in itself imply an endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed on the Services.

Children's Data

The Services are not intended for children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may request removal of such information by contacting us using the contact information listed below.

As of the effective date of this Privacy Policy, we have no actual knowledge that we have "shared" or "sold" (as such terms are defined under applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are absolutely secure or impenetrable, and we cannot guarantee "absolute security." In addition, any information you send to us may be subject to security risks during transmission. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request where permitted by law.

Right to access/knowledge: You have the right to request access to the personal information we hold about you, including details about how we use and share your information.
Right to erasure: You have the right to request that we delete the personal information we hold about you.
Right to correction: You have the right to request that we correct inaccurate personal information we hold about you.
Right to portability: In certain circumstances (but subject to exceptions), you have the right to receive a copy of the personal information we hold about you and to request that we send it to a third party.
Restrict processing: You have the right to request that we stop or restrict our processing of personal information.
Withdrawal of consent: Where we require your consent to process your personal information, you have the right to withdraw such consent.
Appeals: If we deny your request, you have the right to appeal our decision. You can do so by responding directly to our denial.
Manage marketing preferences: We may send you promotional emails, and you can opt out of receiving these emails at any time by using the "unsubscribe" option provided in the emails we send you. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.

You can exercise any of these rights where indicated on our website, or by contacting us using the contact information provided below.

We will not treat you differently for exercising these rights. We may need to collect information from you (e.g., your email address or account information) to verify your identity before responding to your request in a substantive manner. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you authorize them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you are dissatisfied with the way we process your personal information, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us as set out below, or to lodge a complaint with your local data protection supervisory authority.

International Users

Please note that we may transfer, store and process your personal information outside of your country of residence. Your personal information may also be processed by staff and third-party service providers and partners in those countries.

If we transfer your personal information outside of Europe, we will rely on recognized data transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant UK authorities, as applicable, unless we are transferring your personal information outside of Europe.